Our church recently transitioned to Google Workspace for our e-mail and collaboration needs. Part of this transition created a general information inbox for our church, email@example.com. The purpose of this inbox is to provide all persons an opportunity to contact the church and ensure their needs are met. Unfortunately, the settings for this inbox were not setup correctly, resulting in e-mails outside of our Google Workspace automatically bouncing back.
This error has been fixed. All external e-mails sent to the firstname.lastname@example.org inbox should be routed correctly. On behalf of the Church Council of St. James, I apologize for any trouble this may have caused. Please contact me if you encounter any issues with the information inbox. My e-mail address is included below.
Thank-you for your time and grace.
President, Church Council